Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our services, you acknowledge and consent to our use of cookies as described in this policy. Last updated: January 23, 2026.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. These files contain information that is transferred to your device’s hard drive and allow us to recognise your device and store certain information about your preferences or past actions. Cookies help us provide you with a better gaming experience by remembering your login details, game preferences, and other personalised settings. We also use similar technologies such as web beacons, pixel tags, and local storage objects to enhance your experience on our platform.
2. Types of Cookies We Use
We employ several categories of cookies on our gaming platform:
- Essential cookies that are necessary for the basic functionality of our website and gaming services
- Performance cookies that help us understand how visitors interact with our platform
- Functional cookies that remember your preferences and personalise your gaming experience
- Targeting cookies that deliver relevant advertisements and promotional content
- Security cookies that protect against fraudulent activity and ensure account safety
- Analytics cookies that provide insights into user behaviour and platform performance
3. Purpose and Function of Cookies
Our cookies serve multiple essential functions that enhance your gaming experience. They maintain your login session, ensuring you remain logged in while navigating between different games and sections of our platform. Cookies also store your gaming preferences, including favourite games, betting limits, and display settings. Additionally, they enable us to provide personalised recommendations based on your gaming history and preferences, making it easier to discover new games that match your interests.
4. Essential Gaming Cookies
These cookies are crucial for the operation of our online casino and cannot be disabled without significantly impacting your ability to use our services. Essential cookies manage your authentication status, maintain your gaming session, process transactions, and ensure compliance with New Zealand gambling regulations. They also facilitate communication between your device and our secure servers, enabling real-time gameplay and instant updates of your account balance and gaming statistics.
5. Performance and Analytics Cookies
Performance cookies help us monitor and improve our gaming platform’s functionality. They collect anonymous information about how players use our website, which games are most popular, and where technical issues may occur. This data allows us to optimise loading times, identify and resolve bugs, and enhance overall platform stability. Analytics cookies provide insights into user behaviour patterns, helping us understand player preferences and improve our game selection and user interface design.
6. Personalisation and Functional Cookies
These cookies enable us to customise your gaming experience based on your individual preferences and behaviour. They remember your preferred language settings, currency selection, and notification preferences. Functional cookies also store information about your favourite games, recent playing history, and customised dashboard layout. This personalisation ensures that each time you visit our platform, you can quickly access the content and features most relevant to your gaming interests.
7. Third-Party Cookies and Partners
We work with trusted third-party service providers who may place cookies on your device to support various aspects of our gaming operation. These include payment processors for secure transactions, game developers for enhanced gaming features, customer support tools for better service delivery, and marketing partners for relevant promotional content. All third-party cookies are governed by strict privacy agreements and comply with New Zealand privacy legislation.
8. Cookie Duration and Retention
Cookies on our platform have varying lifespans depending on their purpose. Session cookies are temporary and automatically deleted when you close your browser. Persistent cookies remain on your device for predetermined periods, typically ranging from a few days to several months. Security-related cookies may have longer retention periods to maintain account protection. We regularly review and update cookie expiration dates to ensure they align with their intended purposes and legal requirements.
9. Managing Your Cookie Preferences
You have control over how cookies are used on our platform. Our cookie preference centre allows you to customise your settings for different cookie categories. You can access these settings through your account dashboard or the cookie notice that appears when you first visit our website. While you can disable non-essential cookies, please note that this may limit certain features and personalisation options available to you during your gaming sessions.
10. Browser Cookie Controls
Most web browsers allow you to manage cookies through their settings menus. Here’s how to control cookies in popular browsers:
- Chrome: Go to Settings > Privacy and Security > Cookies and other site data
- Firefox: Access Options > Privacy & Security > Cookies and Site Data
- Safari: Navigate to Preferences > Privacy > Manage Website Data
- Edge: Select Settings > Site permissions > Cookies and site data
11. Legal Compliance and Privacy Rights
Our cookie practices comply with New Zealand’s Privacy Act 2020 and relevant gambling legislation. You have the right to know what information we collect, how it’s used, and to request deletion of your data. We ensure transparent communication about our cookie usage and provide accessible options for managing your preferences. Our data processing activities are conducted with appropriate security measures and in accordance with established privacy principles.
12. Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our gaming services. Significant changes will be communicated through our website notifications and email alerts. For questions about our cookie practices or to exercise your privacy rights, please contact our support team through the designated channels provided on our platform.